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COVID Travel Policy (updated 18th May 2022)

Nikoi re-opened on the 1st of April 2022.  Travel restrictions put in place during the pandemic are quickly being relaxed.   The Singapore government has announced that from 1st April 2022 they will allow ferries to operate as per the schedules that were in place prior to the pandemic.  At the same time they also announced a move to simplify testing and relax all restrictions for vaccinated travellers in and out of Singapore.  On the Indonesian side there has been a gradual easing of restrictions.  Effective from 18 May 2022 all requirements to test for Covid have been removed for fully vaccinated travellers. There is an exemption for children under 6 and those who cannot be vaccinated for medical reasons.  We expect that these restrictions will be relaxed further and have been in regular contact with the local authorities on this.  A visa can be obtained on arrival for 60 nationalities (see list below) at a cost of IDR500,000.  Passport holders from APEC member countries can  obtain a visa on arrival without any charge .  We can apply for visas for travellers from any other nationalities not included in the list of 60 countries.  The Indonesian government charges a fee which is equivalent to approx S$90 per person.  This visa application process takes 7 working days.  Please get in touch with our reservations team ([email protected]) if you need further information.  You will also need to obtain travel insurance for the period of your stay in Indonesia.

During the pandemic we continued to honour our refund policy and helped guests reschedule bookings or process refunds.   We also temporarily relaxed our cancellation policy so that any new bookings made from 16th March 2020 until border restrictions between Singapore and Bintan were lifted on 1st April will be eligible for a full refund even if cancelled less than 21 days prior to check-in date. As border restrictions have now been lifted we have reverted to our normal policy of requiring 21 days notice to cancel or modify a booking.  No refund will be provided for bookings cancelled or modified less than 21 days prior to check-in.

Should you require any further information then please email our reservations team: [email protected]

Thank you for your support and we look forward to welcoming you to Nikoi soon.


List of 60 countries that can obtain Visas on Arrival

Argentina, Australia, Austria, Belgium, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czech, Denmark, England, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Italy, Japan, Laos, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Myanmar, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Rumania, Saudi Arabia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Timor Leste, Tunisia, Turkey, United Arab Emirates, USA, and Vietnam

List of 9 APEC countries that can obtain free Visas on Arrival

Brunei Darussalam, Cambodia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam